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Privacy Policy
Last Updated: July 20, 2025
Korra Studios Origin Ten LTD (United Kingdom) (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website[](https://korrastudio.com) including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We are registered with the ICO office (The Information Commissioner’s Office in the United Kingdom) as a Data Controller and Data Processor under the Trading Name Korra Studios, with Registration Number ZB451373
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Privacy Policy/Terms
We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Korra Studios, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
Korra Studios strives to maintain the highest standards of decency, fairness, and integrity in all our operations. Likewise, we are dedicated to protecting our customers’, consumers’, and online visitors’ privacy on our website.
Personal Information
Korra Studios collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name, and telephone number.
This information is collected if you request information from us, participate in a contest or sweepstakes, sign up to join our email list, or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.
Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.
Use of Cookies and Web Beacons
We may use cookies to help you personalize your online experience. Cookies are identifiers that are transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the site's pages or register with any of our site’s services, a cookie enables Korra Studios to recall your specific information on subsequent visits.
You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of the site.
A web beacon is a transparent image file used to monitor your journey around a single website or collection of sites. They are also referred to as web bugs and are commonly used by sites that hire third-party services to monitor traffic. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of a website.
We may serve third-party advertisements that use cookies and web beacons in the course of ads being served on our website to ascertain how many times you’ve seen an advertisement. No personally identifiable information you give us is provided to them for cookie or web beacon use, so they cannot personally identify you with that information on our website.
Browsers can be set to accept or reject cookies or notify you when a cookie is being sent. Privacy software can be used to override web beacons. Taking either of these actions shouldn’t cause a problem with our site, should you so choose.
Children’s Online Privacy Protection Act
This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children’s Online Privacy Protection Act and applicable UK data protection laws, and will not knowingly collect or use personal information from anyone under 13 years of age.
Non-Personal Information
In some cases, we may collect information about you that is not personally identifiable. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. The information collected is used solely for internal review and not shared with other organizations for commercial purposes.
Release of Information
If Korra Studios is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.
How You Can Correct or Remove Information
We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please contact us using the details below.
Updates and Effective Date
Korra Studios reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.
Agreeing to Terms
If you do not agree to Korra Studios Privacy Policy as posted here on this website, please do not use this site or any services offered by this site. Your use of this site indicates acceptance of this privacy policy.
Data Retention & Deletion Schedule
| Data Record | Further Information | Retention Period |
|---|---|---|
| Emails and Correspondence | We keep emails as evidence of correspondence with our customers which may be required to resolve customer disputes or as proof of work carried out or services delivered. In-line with record keeping guidelines provided by HMRC, we retain this information for 7 years. Emails are automatically deleted after 7 years. Note: This includes copies of contact form messages which are forwarded to our contact email address. | 7 years |
| Financial Information | We hold financial records for 7 years, inline with guidance from HMRC. Note: This includes free purchase information where access to free downloads has been provided. | 7 years |
| Project Information | This refers to any correspondence and information relating to requests for customized resources, new product creation, app or other service development. We keep this information to prove work was carried out actually happened and we manually delete files older than 7 years. | 7 years |
| Korra Studios App | Any information uploaded to the app will be stored until it is deleted by the app or will be erased after their user account has been inactive for a period of 18 months. | After inactive period of 18 months |
| Website Submissions | Any data submitted to us via the contact or review forms on our website will be retained on our database for 3 months. All entries will be automatically deleted following this period. Reviews published on the website may be deleted on request from the author. | 3 months |
| Email List | All subscribers may opt out of receiving our news and resource update emails at anytime by clicking on the link to ‘Unsubscribe’. Subscribers will also be removed from our mailing list where no interaction has occurred after 24 months. | After opt out or inactive period of 24 months |
| Third Parties/External Service | We keep records of any work or involvement from third parties / external service providers for 7 years. This information may be required as evidence of previous work carried out for HMRC or legal purposes and also to refer back to for future business development. | 7 years |
| Payroll and Wages Records | Including PAYE, income tax, national insurance, redundancy payments. | 6 Years from the financial year-end which payments were made |
| Employee Records | Contracts of employment, changes to terms and conditions, annual leave, training records. | 6 years after employment ends |
| All Tax Records | Permanent / 7 years | |
| User Data | Provided and used to provide note taking services. | 6 years after ceased being user |
IP Address/Cookies
We automatically collect your IP address and record the web page from which you originated if you are using the service’s website.
Cookies are used to increase your security, not infringe on your privacy. Cookies are needed to monitor, facilitate, administer, and optimize the website and service for users and to earmark any possible technical issues that may arise within the website or the service. We may use your IP address to help identify you, tend to any difficulties, and to gather demographic and profile information. We also use cookies to collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our website.
Most browsers automatically accept cookies, but you can modify your web browser setting to decline cookies. If you choose to do this, you may not be able to avail yourself of some or all of the functionalities that the website or the service may offer.
The type of cookies that we use on our sites are:
| Cookie | Name | Purpose |
|---|---|---|
| Google Analytics | _ga __utma __utmb __utmc __utmv __utmz | These cookies allow Korra Studios to collect information about how visitors use the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google. |
| Google Adsense | __gads _drt_ id | Google uses cookies to serve more relevant ads across the web and limit the number of times a given ad is shown to you. When you visit a website, view an ad, or click an ad supported by Google’s advertising services, Google may set a cookie on your browser. This advertising cookie will appear in your browser as coming from the domain “doubleclick.net”. Learn more about Google's Policies. |
| Pingdom | PRUM_EPISODES | Allows us to monitor user experience. |
| Network Korra Studios | Enc_aff_session_nnn | Korra Studios uses cookies to track the source of your visit to our website. |
| Essential site cookies | cookiesenabled cookietest ASP.NET_SessionId qb:nnnn | These cookies are essential for the operation of our website. |
Contact Us
If you would like to exercise any of your above rights or have any questions regarding this Privacy Policy, please email dpo@originten.co.uk or write to:
The Data Protection Officer
Origin Ten LTD,
Building 2 1st Floor C/O Elsg,
Croxley Green Business Park,
Watford,
England,
WD18 8YA